Last updated: 06/07/2026
At Dax & Hound Co., we care about protecting your privacy and being clear about how we use your personal information.
This Privacy Policy explains what information we collect when you visit our website, how we use it, and the rights you have over your personal data.
Who we are
Our website address is: daxandhound.com
This website is operated by Dax & Hound Co.
You can contact us at:
Email: info@daxandhound.com
Business name: Dax & Hound Co.
Location: United Kingdom
What personal data we collect and why we collect it
We may collect personal information when you:
- leave a comment on our website
- contact us through a contact form
- sign up to our newsletter
- download a free guide or resource
- make a purchase, if our shop is active
- browse our website
- interact with embedded content or third-party links
We only collect the information we need to run the website, respond to you, provide useful content, improve the site, and keep the website safe and secure.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymised string created from your email address, also called a hash, may be provided to the Gravatar service to check whether you are using it. The Gravatar service Privacy Policy is available at: https://automattic.com/privacy/
After approval of your comment, your profile picture may be visible to the public in the context of your comment.
Contact forms
If you contact us through a form on our website, we may collect your name, email address, and any information you choose to include in your message.
We use this information to respond to your enquiry and provide customer support where needed.
We do not use contact form submissions for marketing unless you have clearly chosen to receive marketing emails from us.
Newsletter sign-ups
If you sign up to our newsletter, we collect the information needed to send it to you, usually your name and email address.
We may use your email address to send you:
- dachshund care tips
- blog updates
- Dax & Hound Co. news
- product updates
- special offers
- free resources and downloads
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Our newsletter is managed through Hostinger, a third-party email marketing provider. Your information may be processed by them on our behalf to help us send and manage emails.
Free downloads and resources
If you download a free guide, checklist, printable or other resource from our website, we may ask for your name and email address.
We use this information to send you the download and, where you have agreed, to send you our newsletter or other email updates.
Media
If you upload images to the website, you should avoid uploading images with embedded location data, such as EXIF GPS data.
Visitors to the website may be able to download and extract location data from images uploaded to the website.
Cookies
Cookies are small files stored on your device when you visit a website. They help websites work properly, remember your preferences, and understand how visitors use the site.
If you leave a comment on our site, you may choose to save your name, email address and website in cookies. These are for your convenience so you do not have to fill in your details again when you leave another comment. These cookies usually last for one year.
If you visit our login page, a temporary cookie may be set to check whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, the website may set cookies to save your login information and screen display choices. Login cookies usually last for two days, and screen options cookies usually last for one year. If you select “Remember Me”, your login may persist for two weeks. If you log out, the login cookies will be removed.
If you edit or publish an article, an additional cookie may be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you edited. It usually expires after one day.
We may also use cookies for analytics, security, spam prevention, shopping basket functionality, checkout functionality and affiliate link tracking.
Analytics
We may use analytics tools to understand how visitors use our website. This may include information such as:
- pages visited
- time spent on the website
- how visitors found the website
- general location, such as country or region
- device and browser information
This helps us improve our website, understand which content is helpful, and make the site easier to use.
Analytics information is usually collected in a way that does not directly identify you.
We use Google Analytics who may process information in line with their own privacy policies.
Affiliate links
Some articles on our website may include affiliate links. This means that if you click a link and make a purchase, we may earn a small commission at no extra cost to you.
Affiliate partners may use cookies or similar tracking technologies to record that you visited their website through our link.
We only aim to share products, services or resources that we believe may be useful to dachshund owners, but third-party websites have their own privacy policies and terms.
Embedded content from other websites
Articles on this site may include embedded content, such as videos, images, social media posts or articles.
Embedded content from other websites behaves in the same way as if you had visited that other website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content. This may include tracking your interaction if you have an account and are logged in to that website.
Examples may include embedded content from websites such as YouTube, Instagram, TikTok, Facebook, Pinterest or other platforms.
Who we share your data with
We do not sell your personal data.
We may share your information with trusted third-party services that help us operate the website and provide our services, such as:
- website hosting providers
- email marketing providers
- spam detection services
- analytics providers
- payment providers, if our shop is active
- delivery or fulfilment partners, if physical products are sold
- security and website maintenance tools
If you request a password reset, your IP address may be included in the reset email.
Visitor comments may be checked through an automated spam detection service.
Payments and orders
If we sell products through our website, we may collect information needed to process your order, such as your name, billing address, delivery address, email address, phone number, payment details and order information.
Payment details may be processed by third-party payment providers such as Stripe, PayPal, Shopify Payments, WooCommerce Payments or another provider.
We do not directly store full payment card details on our website unless clearly stated by the payment provider.
We use order information to:
- process and deliver your order
- send order confirmations and updates
- deal with returns, refunds or customer service requests
- keep records for tax and accounting purposes
- prevent fraud and keep the website secure
How long we retain your data
If you leave a comment, the comment and its metadata may be retained indefinitely. This is so we can recognise and approve follow-up comments automatically instead of holding them in a moderation queue.
If you contact us through a form, we may keep your message for as long as needed to respond to your enquiry and keep appropriate business records.
If you sign up to our newsletter, we keep your details until you unsubscribe or ask us to remove them.
If you place an order, we may keep order records for as long as needed for legal, tax, accounting, customer service and business purposes.
For users that register on our website, if any, we store the personal information they provide in their user profile. Users can see, edit or delete their personal information at any time, except they cannot change their username. Website administrators can also see and edit that information.
What rights you have over your data
Under UK data protection law, you have rights over your personal data. These may include the right to:
- ask what personal data we hold about you
- request a copy of your personal data
- ask us to correct inaccurate information
- ask us to delete your personal data
- object to certain uses of your data
- ask us to restrict how we use your data
- withdraw consent where we rely on consent, such as for newsletter emails
The ICO says people should be told about their information rights, including the right to withdraw consent where consent is the lawful basis for processing.
If you have an account on this site, have left comments, signed up to our newsletter, or contacted us, you can request an exported file of the personal data we hold about you, including any data you have provided to us.
You can also ask us to erase any personal data we hold about you.
This does not include any data we are required to keep for administrative, legal, tax, accounting or security purposes.
To make a request, please contact us at:
info@daxandhound.com
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
If you use our website, your data may also be processed by third-party services used to run and protect the website, such as website hosting, analytics, email marketing, spam protection, payment processing or security tools.
Some of these providers may process data outside the UK. Where this happens, we aim to use providers that have appropriate safeguards in place.
Links to other websites
Our website may contain links to other websites.
We are not responsible for the privacy practices, content or policies of third-party websites. We recommend reading their privacy policies before providing any personal information.
Children’s privacy
Our website is aimed at adults, especially dachshund owners and people interested in dachshund care, products and resources.
We do not knowingly collect personal information from children. If you believe a child has provided personal information through our website, please contact us and we will take appropriate steps to remove it.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated “Last updated” date.
Contact us
If you have any questions about this Privacy Policy or how we use your personal data, please contact us:
Dax & Hound Co.
Email: info@daxandhound.com
Website: daxandhound.com
You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your personal data is handled. The ICO is the UK regulator for data protection.